Liberty Bank partners with Payrailz for a smart payment experience


GLASTONBURY, Ct .– (COMMERCIAL THREAD) – Payrailz®, a digital payments company delivering smarter, more engaging payment experiences to banks and credit unions across the United States, announced that Liberty Bank of Middletown, CT, one of the world’s largest major mutual banks in the country, has selected Payrailz ‘comprehensive platform to fuel its vision of digital payments.

Liberty Bank, in its efforts to continually raise the bar when it comes to delivering extraordinary customer experiences, has recognized that its customers want a more personalized, proactive and engaging payment experience. They will deploy Payrailz’s full platform of smart and sophisticated payment technology, including consumer and business bill payment, bill negotiation services, P2P and A2A money transfer services.

According to BCG’s 2020 Retail Banking Advisory Survey, 37% of respondents want their bank to be more like Amazon, followed by an additional 29% of respondents who want their bank to be more like a personal buyer. To achieve a higher level of personalization that meets these expectations, Liberty Bank conducted a nationwide assessment and chose to work with Payrailz.

Bank executives cited Payrailz’s innovative payment platform that harnesses modern artificial intelligence and machine learning technologies as keys to being able to deliver personalized experiences to their customers. The bank also plans to be able to deploy proactive and actionable recommendations to clients to help them better manage their finances with a focus on financial well-being.

“At Liberty Bank, we pride ourselves on our ability to drive continuous innovation in our digital engagement. Our goal is not only to keep pace with current trends; our goal is to deliver a money-moving experience that sets us apart from the abundance of competition, from big central banks to new fintech players. Payrailz’s revolutionary payments platform will be Liberty’s foundation for delivering our vision for payments today and into the future, ”said David Mitchell, Executive Vice President, General Manager and Chief Digital Officer of Liberty Bank .

“Liberty Bank is a recognized industry leader who consistently makes incredible strides towards innovation. We love working with banks like Liberty who share our vision to move forward and not become complacent with their payment solutions, ”said Fran Duggan, CEO of Payrailz. “Liberty embraces technology to provide exceptional service to its customers, especially in today’s culture of ‘Do It for Me’. We are proud that they have chosen Payrailz and our unique platform to deliver a payment experience that emphasizes ease of use, personalization, actionable insights and helps their customers better manage their financial health.

About Liberty Bank

Founded in 1825, Liberty Bank is Connecticut’s largest mutual bank with more than $ 7 billion in assets and 62 bank offices across Connecticut. As a full-service financial institution, Liberty provides personal and business banking, cash management, mortgages, business loans, insurance and investment services. Named “Best Place to Work” for nine consecutive years, Liberty maintains a long-standing commitment to superior personal service and unparalleled community involvement. For more information on Liberty Bank, visit

About Payrailz®

Payrailz is a digital payment company offering advanced payment capabilities and experiences, including payment of consumer and business bills, external and internal transfers, financing of new accounts, P2P, B2B, B2C and other related solutions to banks and credit unions. In a society that increasingly focuses on a ‘do it for me’ culture, smart technology from Payrailz is making a difference. Payrailz creates smarter payment experiences for the financial services industry that are predictive and more engaging than currently available alternatives. Financial institutions can confidently embrace Payrailz’s native API and cloud technology engine, to deliver unique payment solutions to their consumers and businesses. Payrailz helps financial institutions meet today’s payment expectations and tomorrow’s payment innovation needs. For more information visit, follow them on Twitter @Payrailz, Facebook or LinkedIn, or contact Mickey Goldwasser at 860.430.9245.

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